As an insured driver you are entitled to certain rights when involved in an accident. To protect your rights, familiarize yourself with these laws pertaining to New York State Insurance:
The insurance companies lead you to believe that the best estimate is the cheapest estimate of repair, when in reality a cheaper estimate just means a cheaper job. The customer (meaning you), has the right to choose the repair facility of your choice. We do not work for the insurance companies; we work together with the insurance companies but in fact we work for our customers and represent them when negotiating the repair estimate for your car. We are here to repair your vehicle correctly and get you back on the road promptly, performing the highest quality repair, hassle-free to you.